Shipping & Cancellation policy

Shipping Policy

Thank you for shopping at seeriya.com, operated by Shree Overseas. We are committed to providing you with the best possible shopping experience and ensuring that your order reaches you in a timely manner. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation.

Processing time may vary depending on the availability of the products and the volume of orders received.

Shipping Methods:

We offer shipping through our trusted courier partners, Shiprocket X and India Post.

Shipping options and rates will be displayed during the checkout process.

Please note that shipping times may vary depending on your location and the shipping method chosen.

Estimated Delivery Time:

  • Once your order has been processed and shipped, the estimated delivery time will depend on your location.
  • International orders may take 7-21 business days to be delivered, depending on the destination country and customs clearance procedures.
  • Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances such as natural disasters or customs delays.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track the status of your order by visiting the tracking page on our website or contacting our customer service team.

Shipping Restrictions:

  • We currently offer shipping to international destinations only. Shipping to India is not available at this time.
  • Please ensure that the shipping address provided is accurate and complete to avoid any delays or misdeliveries.

Customs and Duties:

  • International orders may be subject to customs duties, taxes, and other fees imposed by the destination country.
  • Customers are responsible for paying any applicable customs duties or import taxes levied by their local customs authorities.
  • Shree Overseas is not responsible for any customs clearance delays or additional charges incurred during the importation process.

Cancellation Policy

At seeriya.com, we understand that circumstances may arise where you need to cancel your order. We strive to accommodate your requests to the best of our ability. Please review our cancellation policy below:

Cancellation Timeframe:

  • Orders can be canceled within 24 hours of placing the order, provided that the order has not already been processed or shipped.
  • Once an order has been processed and shipped, it cannot be canceled.

Cancellation Process:

  • To cancel an order, please contact our customer service team immediately at shreeoverseas44@gmail.com or call us at 9953307555.
  • Please provide your order number and reason for cancellation when contacting us.
  • We will process your cancellation request as soon as possible and provide confirmation via email.

Refund Policy:

  • If your order is eligible for cancellation and a refund is approved, the refund will be processed within 7-10 business days.
  • Refunds will be issued to the original method of payment used for the purchase.
  • Please note that shipping fees are non-refundable, and customers are responsible for any return shipping costs incurred.

Return Policy

We want you to be completely satisfied with your purchase from seeriya.com. If for any reason you are not satisfied with your order, you may return the item(s) within 14 days of delivery for a full refund or exchange. Please review our return policy below:

Return Eligibility:

  • To be eligible for a return, items must be unused, unopened, and in their original packaging.
  • Returns must be initiated within 14 days of delivery.
  • Some products may be ineligible for return due to hygiene or safety reasons. Please refer to the product description for details.

Return Process:

  • To initiate a return, please contact our customer service team at shreeoverseas44@gmail.com or call us at 9953307555.
  • Please provide your order number and reason for return when contacting us.
  • Once your return request is approved, we will provide you with a return shipping label and instructions for returning the item(s).

Refund Process:

  • Once we receive the returned item(s) and verify their condition, we will process your refund within 7-10 business days.
  • Refunds will be issued to the original method of payment used for the purchase.
  • Please note that shipping fees are non-refundable, and customers are responsible for any return shipping costs incurred.

Contact Information

If you have any questions or concerns about our shipping, cancellation, or return policies, please feel free to contact us:

Email: shreeoverseas44@gmail.com

Phone: 9953307555

Thank you for choosing seeriya.com for your shopping needs. We appreciate your business and look forward to serving you again in the future.