Return, Refund & Exchange Policy
At Shree Overseas, we are committed to providing our customers with high-quality products and exceptional service. We understand that sometimes a product may not meet your expectations or requirements. Therefore, we have outlined our return, refund, and exchange policy to ensure a hassle-free shopping experience for you.
Return Policy:
We offer a 14-day return policy from the date of delivery for eligible products. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Additionally, certain products such as perishable goods, intimate or sanitary items, and health and personal care items are exempt from being returned.
To initiate a return, please contact us at shreeoverseas44@gmail.com or call us at +91 9953307555. Our customer service team will guide you through the return process and provide you with a return authorization number. Please ensure to include this number along with your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Refund Policy:
If you are not entirely satisfied with your purchase, we offer a full refund within 14 days of delivery. To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging. Please note that shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund.
To request a refund, please follow the return process mentioned above. Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchange Policy:
If you receive a defective or damaged item, we are happy to exchange it for a new one within 14 days of delivery. To be eligible for an exchange, the item must be unused, in the same condition that you received it, and in its original packaging.
To request an exchange, please contact us at shreeoverseas44@gmail.com or call us at +91 9953307555. Our customer service team will guide you through the exchange process and provide you with further instructions.
Contact Information:
If you have any questions or concerns regarding our return, refund, and exchange policy, please feel free to contact us at +91 9953307555 or shreeoverseas44@gmail.com
Important Notes:
- Our return, refund, and exchange policy apply only to purchases made on Seeriya.com.
- Please ensure to package your returned item securely to prevent any damage during transit.
- We reserve the right to refuse returns or exchanges that do not meet our eligibility criteria.
- This policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.
Thank you for choosing Shree Overseas. We appreciate your trust and support in our products and services.